Any information you provide at ace999 is used solely to improve your experience — it is never sold or shared. On this page, we openly explain what we collect, why we collect it, and how it is kept secure.
By using the ace999 website or app, you agree to this Privacy Policy. ace999 never sells your information or uses it without authorization.
Ace999 believes your personal information belongs to you. When you register, play, or transact on ace999, you're trusting us with your data — and ace999 takes that trust very seriously.
This Privacy Policy applies to the ace999 website ace999.ws and applies to all mobile applications. It clearly sets out what information ace999 collects, why it is collected, how it is kept secure, and when it is deleted.
This policy has been developed by ace999 in compliance with Bangladesh's data protection regulations and international GDPR standards. If you have any questions, please reach out to the ace999 support team.
ace999's core principles: Your data — your control. ace999 collects only what is necessary, nothing more.
Ace999 collects four categories of information. The reason each category is needed is detailed below.
| Data type | What is collected | When We Collect It |
|---|---|---|
| Identity information | Full name, mobile number, email address, date of birth | At the Time of Registration |
| Verification information | NID/passport copy, selfie | During the KYC process |
| Financial information | Payment methods, transaction history | On deposits/withdrawals |
| Usage data | Login time, game history, device information, IP address | On platform usage |
Certain information is collected automatically when you use the ace999 platform:
ace999 never stores your card number directly. All transactions are processed through a payment gateway, and ace999 retains only the transaction reference number.
Ace999 only collects information for necessary purposes. Every piece of data has a specific use, and ace999 never uses it beyond that purpose.
ace999 will always ask for your permission before sending promotional emails. You can unsubscribe from ace999 at any time.
Ace999 servers are hosted in internationally recognised data centres. All information is stored under the highest security standards.
Once the designated retention period has passed, ace999 deletes your information using secure methods. Deleted data cannot be recovered, even by ace999.
Under the guidelines of Bangladesh Financial Intelligence Unit (BFIU), ace999 is legally required to retain certain transaction records.
Ace999 never sells your data. Ever. That said, there are certain circumstances under which ace999 may share information.
ace999's Guarantee: ace999 does not share your personal information with any advertising company — not in the past, and not in the future.
Ace999's security measures follow the highest industry standards. Here is what ace999 does to protect your information:
Stay safe yourself: ace999 will never ask for your password by email or phone. If anyone requests your password in the name of ace999, it is a scam — contact ace999 support immediately.
Ace999 does not serve anyone under 18 and does not knowingly collect any information from minors.
If parents discover that their child is using ace999, they should immediately support@ace999.wsContact us at.
You have significant control over your information at ace999. All of your rights are outlined below.
You may request to know what information ace999 holds about you. ace999 will respond within 48 hours.
You can request corrections to inaccurate information through ace999 Support. Upon submission of valid documentation, ace999 will update your details.
After account closure, ace999 deletes your data once the legally required retention period expires. You may request early deletion at any time.
You can request a download of your data from ace999. It is typically delivered within 7 business days.
You can opt out of ace999 marketing communications and unsubscribe at any time.
For any privacy-related concerns, contact us at support@ace999.ws. ace999 takes all complaints seriously.
Ace999 may update this privacy policy when necessary. Members will be notified in advance of any significant changes.
For any privacy-related questions or requests:
This policy was last January 2026Last updated. Version: 2.8.
Ace999 proves through actions, not words, that your privacy truly matters to us.
Ace999 uses bank-grade 256-bit SSL encryption, keeping your data fully protected in transit.
Ace999 never sells your information to advertisers or third parties. This is an absolute, non-negotiable policy at ace999.
Ace999's security measures are regularly verified by independent third-party auditors.
At ace999, you're in full control — choose which notifications you receive and which data you delete. Everything is in your hands.
Ace999's privacy policy is written in plain, straightforward English — not complex legal language — so everyone can understand it.
Ace999's dedicated privacy team will respond to any data-related enquiries within 48 hours.